Mobile Payments: Consumer Benefits & New Privacy Concerns

This article by Chris Jay Hoofnagle, Jennifer M. Urban and Su Li explains some advantages of mobile payment systems, some challenges to their adoption in the United States and concludes with a main finding: Americans overwhelming reject mobile payment systems that track their movements or share identification information with retailers. The authors then suggest a possible remedy for such information sharing: adapting provisions of California’s Song-Beverly Credit Card Act.

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