European Data Protection Digest

Residents “Worried” Over CMC Cold-Calls

PRIVACY—UK

November 27, 2013

Consumer group Citizens Advice requested a ban on cold-calling by claims management companies (CMCs) in the wake of a survey that found 90 percent of respondents have been contacted in the last year, with 62 percent indicating they “had been ‘pestered’ by calls, e-mails and spam texts within a single week,” The Telegraph recently reported. A report from The Daily Mail this week notes an AXA study has found nearly half of respondents are “worried by nuisance calls from” CMCs, while attempts to “clamp down” on CMCs are not working “with one in five people cold called by phone or contacted via text message within the previous 24 hours, and a quarter during the past week alone.”
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