Daily Dashboard

Healthcare Site Struggles; Privacy Concerns Linger

ONLINE PRIVACY—U.S.

November 5, 2013

CBS News reports on the ongoing troubles of HealthCare.gov as millions of Americans attempt to buy insurance via the new site. While the site was being developed, “crucial tests to ensure the security and privacy of customer information fell behind schedule,” the report states, adding that the Obama administration granted itself a waiver to launch the site “with a level of uncertainty … deemed as a high security risk.” Stan Crosley, CIPP/US, director of IU CLEAR Health Information, told the Daily Dashboard that such a waiver would never happen in private industry and that the stakes here are high. “As privacy professionals, we'd never advise clients to take such a high-risk, company-centric approach … In healthcare we like to remind ourselves just how critical the data is that we handle. We know the data is about someone's father, or mother, or son or daughter; with apologies to our food manufacturing friends, in healthcare, we're not making peanut butter. Use or misuse of this data can change someone's life, forever.” Editor’s Note: Crosley will speak on “Specific Data Analytics and Utility within the Health Industry” at PPS Chicago on November 14.
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