Australian banks are considering biometric security systems to improve customer experience and eliminate the need for plastic cards, but privacy concerns may make consumers wary, reports Technology Spectator. With movies highlighting ways to circumvent biometric systems and concern that companies may sell customers’ biometric data, it is unclear what the consumer response will be. Former Privacy Commissioner Malcolm Crompton, CIPP/US, pointed out in a 2003 speech that dependant upon implementation and use, biometric technologies can either be privacy enhancing or privacy invasive.
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