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ACC Report Issued, Commissioner Urges Culture Change

DATA PROTECTION—NEW ZEALAND

August 23, 2012

An independent report on New Zealand’s Accident Compensation Corportation (ACC) has revealed that a data breach was due to “human error” but also “systemic weaknesses within ACC’s culture, systems and processes.” Commissioned by New Zealand Privacy Commissioner Marie Shroff, the Independent Review of ACC’s Privacy and Security Information was undertaken by KPMG and former Australian Privacy Commissioner Malcolm Crompton, CIPP/US. Shroff said the ACC “has elements of privacy protection and security” in place, but they “are not up to the standard expected” of such an organization, adding, a “culture change” will be necessary, starting “right at the top.” Meanwhile, State Services Commissioner Iain Rennie urged vigilance by public servants processing personal data.
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