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Europe Data Protection Digest | Garante to Investigate Call Centres' Compliance Related reading: A regulatory roadmap to AI and privacy

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The Italian Data Protection Authority has extended its investigation of major telephone operators to include call centre service providers located outside the country. Rocco Panetta of Panetta & Associati in Rome tells the IAPP Europe Data Protection Digest that the Garante will look into the centres' compliance with data protection rules--particularly those related to the processing of employee data, data protection outsourcing arrangements and international data transfers. (Article in Italian.)  
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