Outsourcers Working to Allay Fears
DATA PROTECTIONJuly 18, 2011
With reports of large-scale data breaches attracting media attention, companies that outsource services are looking for ways to assure customers that sensitive data is being adequately protected. ComputerWeekly reports that according to PricewaterhouseCoopers (PwC), many outsourcers are using independent reports to show that they have robust protections in place, and this increased trust and transparency has become a competitive advantage. "Companies are increasingly looking for comfort that the operational activities that they have outsourced, be it transaction processing, logistics management or cloud computing, are being properly controlled," said Neil Hewitt of PwC.