Commissioner: Breach Due to Human Error, Investigation Closed
PRIVACY LAW—AUSTRALIAJuly 8, 2011
Privacy Commissioner Timothy Pilgrim has closed his investigation of Telstra's data breach, saying it "was caused by a one-off human error," and the company "adequately dealt with the matter." ZDNet reports that according to Pilgrim, the incident breached the Privacy Act, but it was "not a result of Telstra failing to have reasonable steps in place to protect the personal information of its customers, as required by the Privacy Act." A Telstra spokesman acknowledged the commissioner's finding and assured that the company has put measures in place to prevent a similar breach in the future.