Commissioner Orders Retailer: Protect PII
DATA PROTECTIONJanuary 21, 2011
Alberta's privacy commissioner has ordered Staples Canada to better protect personal information, The Edmonton Journal reports. The retailer must now ask customers that bring a computer in for repair if the machine contains a hard drive and if they authorize any personal information to be destroyed or preserved if the company buys back the computer, the report states. The commissioner's order follows an investigation after the store bought back a computer but could not locate its hard drive when the customer requested it be wiped of PII. A spokesman for the commissioner said though the order is Staples-specific, "the message would be that we would like all companies that deal with computers to have similar policies and procedures in place."