ANZ Dashboard Digest

Government Uses Social Tools Carefully


October 22, 2010

Local governments in Singapore increasingly use social media to engage with the public, but they are doing so with caution, ZDNet reports. Singapore citizens can use government e-services portals to pay taxes and purchase licenses, for example, and some of these portals contain social elements. The general manager of NCS Portal City said the government has great concern about data privacy and protection, and the information that citizens offer in such outlets is typically not shared or disseminated by the government. "Everyone is talking about" data privacy and protection, Ng See Sing said, adding, "it's one of the ills of social networks so we have always been conscientious of this since day one."
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