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ISP Sued Over Spyware Installation

BEHAVIORAL TARGETING—U.S.

February 2, 2010

Two customers have filed a lawsuit against their Kansas-based Internet service provider (ISP) for allegedly sharing their online information with a defunct behavioral targeting company, MediaPost reports. The complainants, who are seeking class-action status, allege that ISP Embarq installed NebuAd spyware without providing adequate notice. MediaPost reports that Embarq was one of six ISPs allowing NebuAd to monitor subscribers' Web activity and target advertising to those consumers based on the data collected over a period of time in 2007 and 2008. "Offering its users little warning and no choice" the legal complaint states, the "defendants merely amended their online privacy policy with misleading information."
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