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Although the Personal Information Protection Act (PIPA) has been law for nine years, many businesses lack a privacy training program—as many as 50 percent, according to a survey conducted by Alberta’s information and privacy commissioner (IPC). The lack has led to data breaches and complaints to businesses and privacy authorities. The IPC’s Brian Hamilton advises businesses to restrict access to customer data to only those who need it for the business purposes for which it was originally collected.
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