Chief Information Officer
Equal Employment Opportunity Commission
Mrs. Hancher is the Chief Information Officer at the Equal Employment Opportunity Commission. An integral part of the agency’s senior executive team, she has been a true partner in eliminating unlawful discrimination practices in the workplace. Over the past five years, Mrs. Hancher has transformed the IT organization into an agile, customer centric, responsive IT Service Management provider. She updated the agency’s core infrastructure, introduced cloud based software tools, implemented enterprise collaboration, instant messenging, televideoconferencing, webmeetings and distance learning. In addition, Mrs. Hancher and her team are transforming data collection processes by implementing Government to Government electronic filing components.
She began her Federal career at the Department of Education, then spent 15 years at the Department of Veterans Affairs Central Office, and 10 years working as the Deputy CIO at the FCC before joining the EEOC in 2008. She is best known for her leadership and innovation in establishing a Federal BYOD program. As the EEOC’s BYOD program matured, she reached out to other agencies, large and small, to share lessons learned. She was instrumental in creating the Government-wide BYOD Guidance/Toolkit unveiled by OMB in August 2012. Ms. Hancher also has made notable headway in use of Agile Software Development methods at the EEOC. She is a Board member of the Government IT Executive Council (GITEC) and Chair of the ACT-IAC Excellence.gov Awards. She is also a popular speaker at IT conferences, panels and symposium.
Mrs. Hancher is a lifetime member of the Salvation Army Women’s Auxiliary and The Angels Network, a local charitable group that raises funds to help homeless facilities in the DC Metro area that provide assistance to homeless women and their children. In 2007, Mrs. Hancher was awarded the President’s Volunteer Service Award.