Deputy Director, Bureau of Consumer Protection
Federal Trade Commission
Jessica L. Rich is the Director of the FTC’s Bureau of Consumer Protection. The Bureau conducts investigations, brings enforcement actions against companies and individuals that violate the law, develops rules to protect consumers, and educates consumers and businesses about their rights and responsibilities. The Bureau also collects complaints about consumer fraud and identity theft and makes them available to law enforcement agencies across the country.
Ms. Rich has held a number of other senior positions during her FTC tenure, including Deputy Director of the Bureau, Associate Director of the Division of Financial Practices, and Associate Director of the Division of Privacy and Identity Protection. Her accomplishments include leading major policy initiatives related to privacy, data security, and emerging technologies; overseeing enforcement actions against leading data companies, financial institutions, retailers, and social networks; and developing significant FTC rules. In recognition of her outstanding contributions to the FTC’s mission, in 2011, Ms. Rich received the Chairman’s Award, the agency’s highest award for meritorious service. Ms. Rich joined the FTC as a staff attorney more than 20 years ago, after starting her career in private practice in New York City. She is a graduate of Harvard University and New York University Law School.