IAPP Professional Privacy Faculty
Heidi Berger, CIPP/US
Director, Customer Support
Heidi K. Berger is a leading privacy professional in global online privacy practices. Since 2004, Berger has specialized in helping businesses understand online privacy practices, including website and mobile privacy, COPPA and European Union Safe Harbor compliance. She is currently the director of customer support at TRUSTe, the leading online privacy certification and compliance authority. Berger leads a global team of privacy professionals that consult with, design and help implement online privacy best practice solutions for major brands such as Apple, Microsoft, Oracle, HP, AT&T, Verizon, eBay, Intuit, Sony, NFL, Disney, Hasbro, LinkedIn, LeapFrog and LucasFilm.
Berger develops and implements operational processes and procedures for TRUSTe’s flagship web certification and many groundbreaking privacy solution services that all help businesses enhance consumer trust, drive increased registrations and transactions and comply with complex privacy requirements in a practical, business-friendly way.