Opelika Power Services Customer Smart Grid Bill of Rights

The City Council of Opelika, Alabama, appointed a committee to create the Opelika Power Services Customer Smart Grid Bill of Rights, which was approved by the council in September of 2012. The policy gives customers rights related to how the utility uses the information it collects through smart grid technology. The rights include the right to be informed, the right to privacy, the right to options and the right to data security.

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