The Federal Trade Commission (FTC) announced on Tuesday that Aaron’s, Inc., has agreed to settle charges that it enabled computer spying on customers by its franchises. According to an FTC press release, the company is barred from using monitoring technology and must obtain consent before using location-tracking software. FTC Bureau of Consumer Protection Director Jessica Rich said, “Consumers have a right to rent computers free of cybersyping and to know when and how they are being tracked by a company.” In its Business Center Blog, the FTC details what businesses can learn from the settlement.
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