Canada Dashboard Digest

RBC Acts To Alleviate Privacy Concerns Around New Mobile App

MOBILE PRIVACY

October 11, 2013

Following an update to its mobile banking app this week, RBC began receiving a slew of customer complaints when they discovered the app was requesting access to call logs, contacts and location. RBC told The Globe and Mail that the app “requires access to only limited information on your mobile device to provide you with the best mobile experience possible” and that “RBC does not sell this information.” However, to allay fears, the bank said it will have a website up within 48 hours to answer frequently asked questions.
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