Chief Ombudsman Dame Beverley Wakem and Privacy Commissioner Marie Shroff have announced the Earthquake Commission (EQC) failed to comply with Official Information Act and Privacy Act obligations “by dragging its feet over information requests from quake affected homeowners,” The New Zealand Herald reports. In their report, Wakem and Shroff noted the EQC is working in an “extraordinary context … but EQC's customers in Canterbury are living in the aftermath of a major natural disaster.” The report makes 13 recommendations for information request improvements, “all of which have been accepted by EQC, which is now taking steps to implement them,” the report states.
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