Following a UK blogger’s allegations that smart TVs are collecting user data on such details as what channels are watched and the names of media files streamed over networks, LG has responded saying that the information collected was “not personal but viewing information.” The company said it has verified that even when the Smart TV platform is turned off by the user, information apparently continues to be transmitted, though the data is not retained by the server. “A firmware update is being prepared for immediate rollout that will correct this problem on all affected LG Smart TVs so when this feature is disabled, no data will be transmitted,” the company said.
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