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Insurer Settles Over Privacy Violation


September 19, 2013

An insurance firm has reached a settlement and agreed to change internal policies after the Office of the Privacy Commissioner (OPC) found the company had violated a former customer’s medical privacy, reports. The man brought the case to the OPC after the insurance firm pulled five years of the man’s medical history. Privacy Commissioner Marie Shroff said, “It was the company’s policy to request a medical report containing five years of medical notes in any case where more than two issues were identified,” adding, however, that the insurer “should only have requested information relating to the three issues it had identified.”
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