GovInfoSecurity reports the CIO Council has issued guidance calling on government agencies to be transparent about their use of social media. The guide, Privacy Best Practices for Social Media, states, “By being transparent about what type of information the agency is collecting and how it is collecting it, the agency can help minimize the public's concern that the government is monitoring individual speech and actions on social media.” The guide offers best-practice advice on establishing a social media program and using social media for information sharing, among others. The guide recommends limiting “information gathering to facts surrounding an event” and collecting PII only “in very limited situations,” the report states.
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