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Bank Glitch Exposes Data on 150,000 Customers

DATA LOSS

July 26, 2013

“In a case that could serve as a warning to other banks that contribute customer data to public storehouses,” Citigroup said it improperly protected consumer data—including Social Security numbers, birth dates and other sensitive information—when it shared nearly 150,000 records with the government’s legal document system, otherwise known as the Public Access to Court Electronic Records (PACER), American Banker reports. The bank reached a settlement with a division of the Justice Department to redact the customer data at its own expense, notify those affected and offer one year of free credit monitoring. In a statement, the bank said, “The redaction issues primarily resulted from a limitation in the technology Citi had used to redact personally identifiable information in the filings.”
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