ANZ Dashboard Digest

Bank To Employ Voice-Biometric Verification

BIOMETRICS—AUSTRALIA

November 20, 2012

National Australia Bank (NAB) early next year plans to roll out a voice-biometric security software to speed up the user verification process, reports The Australian. Privacy advocates have voiced concerns over the possibility of fraudulent access, but NAB says the system would be more secure than fingerprint verification. NAB Head of Voice Services Andrew Davis said, "Each person has unique physical attributes that determine the sound of their voice, and we use these to create the biometric print.” Users of the system will also have the ability to add a “liveliness test” where the caller must repeat a random phrase, adding another layer of verification. (Registration may be required to access this story.)
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