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Polonetsky: Browser Controls Are Too Complicated for Busy People


August 24, 2012

Companies are increasingly providing additional controls and options for online users’ privacy, but they are too complicated for busy people, says Future of Privacy Forum Director Jules Polonetsky, CIPP/US. Instead, online controls should be as easy as driving a car. “I can rent a car model that I have never driven before, in a strange city—a machine that can kill people if I choose the wrong lever—but yet I can drive it safely without reading the manual. Why can’t my browser be as easy to use?” asks Polonetsky in this Slate Magazine article. He adds that high-level legislation supplemented by industry self-regulation “makes sense.”
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