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The Difficulties of Cultivating Online Trust

ONLINE PRIVACY

August 13, 2012

The New York Times reports on security expert Bruce Schneier’s concerns about how trust “is cultivated, destroyed and tweaked in the digital age.” Schneier says we have long-standing ways of establishing trust offline, but online, “this becomes even more complicated.” In his latest book, Liars and Outliers: Enabling the Trust That Society Needs to Thrive, he writes, “The technology changes how our social interactions work, but it’s easy to forget that,” adding, “In this way, our traditional intuition of trust and security fails.” In particular, Schneier worries about government agencies and private companies “advancing their own interests, whether for surveillance or commerce.” (Registration may be required to access this story.) Editor’s Note: Inside 1to1: PRIVACY recently caught up with Martha Rogers to discuss her new book, Extreme Trust: Honesty as a Competitive Differentiator.
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