A study conducted by Accenture has revealed that while a majority of UK citizens studied say they access government services digitally, a third are concerned about handing over their personal data. The study surveyed 200 people, and one-third pointed to the concern that government will have “too much” of their personal data as the biggest barrier to increased digital interaction. Mark Lyons of Accenture said citizens tend to use government websites to conduct routine business and they want more access to services, asserting that governments need to change the way they deliver services.
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