Canada Dashboard Digest

Sensitive Documents Sent to Couple's Home

DATA LOSS

March 23, 2012

The Globe and Mail reports on a Toronto couple that received an envelope with three bundles of sensitive documents not intended for them. The envelope had the couples' address on it, but not their names, and was marked "internal" from Service Canada. The couple returned the private documents in person but said they don't understand how a package intended for a government building was delivered to their home. The error appears to have been a mistaken postal code. This is the second Service Canada breach this year. A spokesman said the department is reviewing the most recent error to determine how to prevent similar incidents in the future.
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