FTC Says ID Theft Response Protocols Could Improve
IDENTITY THEFT—U.S.March 15, 2012
The Federal Trade Commission (FTC) has issued a report based on a survey of identity theft victims, which indicated areas where response protocols could improve, NetworkWorld reports. The FTC survey found that most victims were generally satisfied with experiences dealing with credit reporting agencies. However, improvements can be made, including consumer reporting agencies making it easier for a victim to reach a live person and improving the amount of time it takes to release a credit report, and the FTC and other agencies better informing victims about their rights under the law. Identity theft was the number one problem reported in the FTC's recent release of top complaints in 2011.