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Customers Say Bank Breached Their Privacy

DATA LOSS—CANADA

February 6, 2012

Two customers of the Bank of Montreal (BMO) say the bank gave their personal banking information to unauthorized third parties, reports CBC News. One woman says a bank teller mistakenly handed over her credit card information to her mother without consent, and another's bank statement was sent to her ex-husband's address. The woman says her address was changed to that of her ex-husband in the BMO system without her knowledge. While BMO acknowledges that the woman's address was changed, it responded to her lawsuit by assigning blame to the ex-husband, stating that he breached her privacy by opening her mail.
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