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Customers React To Breach Responses

DATA LOSS

January 18, 2012

Highlighting individual consumer experiences, The New York Times delves into the ongoing string of online data breaches, saying, "The attacks point to an unsettling new world in which even the supposed stalwarts of the Internet...cannot seem to keep personal information safe." Commonly, company breach response plans amount to telling consumers they are responsible for protecting their data, the report states. One Internet expert says the recent breaches have the potential to cause consumers to lose confidence in Internet commerce. One woman--whose data has been breached three times in 2012 alone--says, "Companies have to do a better job protecting our privacy." The report notes that a White House initiative, the National Strategy for Trusted Identities in Cyberspace, is working to help online organizations adopt higher standards for verifying users and storing data. (Registration may be required to access this story.)
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