Opinion: Privacy Rights and “Reasonable” Steps
PRIVACY LAWDecember 23, 2011
In the Financial Post, Drew Hasselback opines that privacy rights should not always trump "other values" that small businesses use in running operations. "Because privacy is statute-driven, every business needs to determine which of the many privacy laws it needs to respect and what it needs to do to comply," he writes. Hasselback notes that the Leon's Furniture Limited v. Alberta case proves "that a customer's personal privacy needs to be balanced against the right of a business to take reasonable steps to protect itself from fraud." The Alberta legislation, he argues, does not specifically say that a business needs to take "better" steps to ensure privacy; "it only requires reasonable" steps.