ANZ Dashboard Digest

Breach Exposes Bank Customers’ Information

DATA LOSS—AUSTRALIA

December 23, 2011

Privacy Commissioner Timothy Pilgrim has confirmed that the Bank of Melbourne has notified his office of "a privacy breach involving a mail merge mismatch," The Australian reports. The bank reported that 15 customers received collection letters that were meant for other patrons, but it has not specified how many customers' information was exposed, the report states. The bank has apologised, and a spokeswoman said the risk of fraud is low "due to the minimal level" of personal data involved. "The bank has provided answers to a series of questions I put to them about the incident," Pilgrim said, "and I am considering whether I need further information." (Registration may be required to access this story.)
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