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Website Glitch Could Affect Millions

DATA LOSS—AUSTRALIA

December 9, 2011

The federal privacy commissioner has been notified of the exposure of potentially millions of customers' information on a Telstra webpage, The Australian reports. Usernames and passwords were believed to have been included in the Telstra customer service agents' search page, which was openly accessible until a user discovered the issue. While Telstra took down the page, it was "not before computer security experts showed that it could be used to access customer details including their account numbers, broadband packages, technician visits and, in some cases, their e-mail's usernames and passwords," the report states. (Registration may be required to access this story.)
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