New Zealand Privacy Commissioner Marie Shroff has released her annual report for 2011. The report details the office's activities throughout the year, which range from enquiry handling and complaint investigations to privacy education, policy work and collaborative efforts with global peers. The office fielded 7,000 enquiries, including 968 complaints, 80 percent of which were closed within six months of receipt, according to the commissioner's media release. Twenty-eight percent of complaints were closed by settlement or mediation. "We try to move parties towards settlement, helping them to avoid the expense and stress of tribunal proceedings," the report states.
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