Ontario's privacy commissioner has ordered a provincial healthcare provider to stop sending paper records, the Toronto Star reports. The order issued on Thursday follows an investigation into Cancer Care Ontario's loss of personal information on more than 7,000 patients. "Cancer Care Ontario should not have used a courier service to send paper-based records...when other viable, more secure and privacy protective options were available," said Commissioner Ann Cavoukian. The agency's chief privacy officer said, "We accept the recommendations," adding that Cancer Care will be moving to an electronic portal format and will increase staff training, among other steps.
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