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Company Settles Over Robocalls


August 25, 2011

Canada's minister of industry says he's pleased with the settlement between the Canadian Radio-television and Telecommunications Commission (CRTC) and Goodlife Fitness Centres, Inc. The settlement is related to the company's telemarketing methods using "robocalls" without members' prior consent. Using automatic dialing-announcing devices without prior consent is forbidden under CRTC guidelines. The company has agreed to pay $300,000; publish corrective notices in newspapers and on its website; cease the robocalls, and organize a business education event with the CRTC to encourage telemarketing compliance, the report states. Minister of Industry Christian Paradis said the settlement is "good news for Canadian consumers."   
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