Company Sues Individuals for Mining Data
DATA THEFT—U.S.August 18, 2011
AT&T is suing two Utah residents for allegedly enacting a data-mining scheme that gleaned information from the company's customer database during a five-year period. By using automatic dialing programs, the individuals manipulated the company's systems into disclosing caller ID information from its customer database. AT&T said the operation cost $6.5 million due to caller ID processing and detection technology to identify and stop the attacks, SC Magazine reports. "By constantly adjusting and refining their data-mining techniques," the complaint stated, the "defendants have been able to launch a series of cyber-attacks on and gain unauthorized access to AT&T's electronic database."