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Commissioner: Breach Due to Human Error, Investigation Closed

PRIVACY LAW—AUSTRALIA

July 7, 2011

Privacy Commissioner Timothy Pilgrim has closed his investigation of Telstra's data breach, saying it "was caused by a one-off human error," and the company "adequately dealt with the matter." ZDNet reports that according to Pilgrim, the incident breached the Privacy Act, but it was "not a result of Telstra failing to have reasonable steps in place to protect the personal information of its customers, as required by the Privacy Act." A Telstra spokesman acknowledged the commissioner's finding and assured that the company has put measures in place to prevent a similar breach in the future.
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