The Globe and Mail reports on the reason patients must pay for the transfer of their own medical records. According to the report, one healthcare provider attempted to charge $2,532 for a copy of medical records. "We've had many complaints of this nature where we've reduced the fee significantly," says Ontario Information and Privacy Commissioner Ann Cavoukian. As part of its annual report, her office set a benchmark to limit fees. Defending the practice of charging medical fees, one doctor says, "We're not asking for patients to pay for the information that's in the file...We're asking them to pay for the clerical time and the effort of putting the copy together." 

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