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Complaint Filed Against File-Sharing Service

PRIVACY LAW—U.S.

May 17, 2011

A complaint was filed with the Federal Trade Commission last week alleging that a file-sharing service has been misleading customers about their privacy, InformationWeek reports. Dropbox, a file synchronization and online backup service with more than 25 million customers, stated in its terms of service that all files were encrypted. However, security and privacy researcher Christopher Soghoian, who lodged the complaint, says the service uses a technique called "deduplication," which usually results in poorer security and has "significant flaws," and suggests Dropbox instead assign users individual encryption keys. A spokeswoman for the company said the complaint is "without merit," and the issues were addressed in a company blog post in April.
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