ID Theft Tops List of Consumer Complaints
CONSUMER PRIVACY—U.S.March 9, 2011
The Federal Trade Commission (FTC) yesterday released its list of the top consumer complaints for the year 2010, and identity theft tops the list for the 11th year in a row. According to an FTC press release, the commission received 250,854 complaints related to identity theft--19 percent of all of the complaints received. According to the Consumer Sentinel Network Data Book report, "government documents/benefit fraud" was the most common form of reported identity theft, and Florida is the state with the highest per capita rate of reported identity theft complaints. The category "Internet services" accounted for the third-highest number of complaints, with 65,565 reported to the FTC in 2010.