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BCBS of Florida Mails Forms to Wrong Addresses


March 7, 2011

Blue Cross and Blue Shield of Florida (BCBSF) has alerted about 7,400 of its members that for three months it has been mailing explanation of benefits forms to old addresses. The Sacramento Bee reports that the error occurred when BCBSF converted to a new source of customer mailing address information. According to BCBSF, no Social Security numbers, dates of birth of financial information was exposed. The company has corrected the problem and notified all affected customers.
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