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Study: Education Lacking on Smart Meters


December 21, 2010

When it comes to smart meters, consumers are not being adequately informed about their capabilities and the way they will affect privacy. That's according to a new Ponemon study, "Perceptions about Privacy on the Smart Grid," which polled 509 U.S.-based adults and found that 54 percent of those surveyed did not receive information about or know they had a smart meter until after installation. Smart meters will measure home energy usage, in some cases down to the appliance level. The privacy concerns consumers noted were misuse of personal information by the government (53 percent) and failure to protect personal information.
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