ANZ Dashboard Digest

Commissioner Serves Enforcement Notice on Telecomm


November 19, 2010

Privacy Commissioner for Personal Data Allan Chiang has served an enforcement notice to a telecommunications company after a customer complained that his "do not call" request had been ignored. The incident involved a call to the customer by a direct marketing agency affiliated with the telecommunications company and using its call list. Chiang has ordered the telecommunications company to enhance its protocols for adhering to opt-out requests and to conduct random compliance checks.
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