Canada Dashboard Digest

Online Glitch Exposes Personal Info

DATA BREACH

November 12, 2010

When Service Canada switched members to a new Web site aiming to give them a one-stop-shop for managing benefits, a glitch exposed the social insurance numbers and banking information of about 75 to other members on the site, reports the CBC. The company shut down the site after users reported the breach; three days later, it notified the Office of the Privacy Commissioner, which voiced some concern over the delay. IAPP Canada Managing Director Kris Klein, CIPP/C, said the glitch is "unsettling," and he "can't imagine why it didn't result in the immediate notification to the privacy commissioner and the immediate notification to the individuals."
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