European Data Protection Digest

Third-Party Software Responsible

DATA LOSS—UK

October 15, 2010

Managed security services provider Omniquad is blaming a glitch in third-party software used by the company for its recent data breach, reports channelweb.co.uk. The company's customer log-in details were exposed online by a vulnerability in its helpdesk software, according to the report. Daniel Sobstel, managing director of Omniquad, said that only a handful of customers would have been affected, and the system was taken offline within minutes of finding out about the breach. A Privacy International spokesman is criticising the company for not protecting customers' data, saying that it should have more carefully audited its third-party software and services. Ominquad has notified affected customers.
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