Canada Dashboard Digest

Dickson: Delays Due to Understaffing


October 8, 2010

The receipt of a long-delayed freedom of information resolution has prompted a Saskatchewan city official to ask the provincial information and privacy commissioner to come up with a "more efficient process to deal with the backlog." In response, Commissioner Gary Dickson said, "I would never suggest the delays we're seeing here are acceptable." But, he added, understaffing, not inefficiency, is what causes the delays in complaint resolution. Dickson told The Star Phoenix that his requests for an additional investigator have been denied by legislative committee for the past three years and that his office handles an ever-growing number of complaints.
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