Staff Surveillance: Part of the IT Job
EMPLOYEE PRIVACYJune 17, 2010
As more corporate infractions such as leaking intellectual property, sharing trade secrets and violating regulatory requirements are occurring via the Internet, Computerworld reports that organizations are increasingly monitoring what their employees are doing online--at home as well as during work hours. Often, the report states, it is the IT department that is tasked with filtering Web sites, scanning e-mails, watching what employees post on social networks, collecting mobile phone calls and messages and, in some cases, even tracking employees' physical locations using GPS features on smartphones. Some estimates indicate such monitoring uses up more than 20 percent of an average IT manager's workday.