Canada Dashboard Digest

Patient Records Accidentally Faxed to NWT Resident


May 14, 2010

A Yellowknife woman whose fax number was one digit off from that of a hospital has reported receiving about a dozen pages of confidential medical information about Northwest Territory patients receiving cancer treatment in Alberta. CBC News reports that the resident came forward after learning of a similar case of records being accidently sent to the Canadian Broadcasting Corporation's Yellowknife station. She had tried to notify hospital officials in the past, the report states, but had received no response. NWT Information and Privacy Commissioner Elaine Keenan Bengts, who said it should be standard practice for healthcare staff to verify contact numbers before sending confidential medical information by fax, said she will be contacting Alberta's privacy commissioner as the documents originated in that province.
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